We are actively and proudly involved in the key associations of the debt collection industry:
Better Business Bureau
Oliphant Financial has an A+ Rating with the Better Business Bureau (BBB). The BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business's track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner. BBB ensures that high standards for trust are set and maintained. The BBB exists so consumers and businesses alike have an unbiased source to guide them on matters of trust. The BBB provides educational information and expert advice that is free of charge and easily accessible. BBB Accreditation is an honor – and not every company is eligible. Businesses that meet their high standards are invited to join BBB. Businesses meeting BBB standards are presented to local Boards of Directors (or designees) for review and acceptance as a BBB Accredited Business.
Oliphant Financial is a member of ACA International. ACA International, the Association of Credit and Collection Professionals, is the comprehensive, knowledge-based resource for success in the credit and collection industry. Founded in 1939, ACA brings together more than 5,000 members worldwide, including third-party collection agencies, asset buyers, attorneys, creditors and vendor affiliates. The association establishes ethical standards; produces a wide variety of products, services and publications; and articulates the value of the credit and collection industry to businesses, policy makers and consumers.
National Association of Retail Collection Attorneys (NARCA)
Oliphant Financial, through its In-house counsel, is actively involved with NARCA, the trade association dedicated to serving law firms engaged in the business of consumer debt collection. NARCA’s mission is to elevate the practice of debt collection law through member networking, education advocacy and outreach.